Bupa, HBF sign up to nib health directory

Specialist fees will be published and consumers will review their quality of care in a new rate-my-doctor website likely to anger the medical profession. Health insurance companies NIB, Bupa and HBF have joined forces to publish customer feedback and gap fees for individual doctors, following rising disgruntlement among members about price gouging by specialists. The website – an expanded version of NIB's health provider directory Whitecoat – will initially publish prices, customer reviews and allow customers to book and pay for their appointments online. Whitecoat currently covers GPs, dentists, physiotherapists and other allied health professionals, but not specialists. NIB's Mark Fitzgibbon wants consumers to be able to make informed choices on specialists. Photo: Michele MossopNIB chief executive Mark Fitzgibbon said the plan was eventually to publish the clinical outcomes of specialists from hospital data, adjusted for variables such as some doctors taking on more difficult cases.
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