Global Health inks e-health deals with SA, ACT govts

Global Health has inked a deal with SA and ACT governments to roll-out its proprietary electronic medical record (EMR) system across the Adelaide Primary Health Network and in the ACT.

According to the company, the agreement encompasses annual licensing for the MasterCare EMR, plus implementation and support for 250 concurrent users. The deal covers the Adelaide metropolitan region, which has a population of 1.2 million people.

MasterCare EMR is a clinical software solution that covers administrative tasks and client management. According to Global Health, it supports “a variety of healthcare organisations from individual medical specialists and allied health providers to large hospitals and groups”.

“We are looking forward to working with APHN towards better health service outcomes through enhanced information management, improved efficiencies and ultimately an optimised patient experience,” said Mathew Cherian, Global Health CEO.

The firm suggests its solution will allow APHN to support their contracted service providers in delivering clinical and administrative service improvements through features such as improved client management tools; more consistent data capture and submission processes; and comprehensive and flexible reporting to support APHN’s federal reporting requirements.

Other cited advantages are access to the MasterCare Data Warehouse platform, which will provide consolidated, real-time dashboards for all programs and services, and the ReferralNet secure messaging platform, which supports the electronic exchange of correspondence between GPs, allied health and specialist providers using the Australian government mandated Secure Message Delivery (SMD) protocol.

Global Health said the contract “cements MasterCare’s position as Australia’s leading collaborative healthcare solution for multi-disciplinary, patient-centric healthcare providers, particularly those dealing with chronically ill patients”.

For over 10 years, the firm has partnered with other state and federal programs on similar projects.

Most recently, in December 2015, Global Health announced the signing of a contract with ACT Health worth $3 million over an initial five-year term.

Notably, the firm is also not afraid to use the courts to force state governments to upgrade their healthcare systems.

In Late July, 2105, Global Health, which owns a company called Working Systems Software, announced it was suing the SA government over extended use of the firm’s outdated and unsupported platform.

Global Health claimed breaches of contract and infringements of copyright by the state, arising from the its continuing use of its Chiron Patient Administration System software and Harmony Financial System software beyond 31 March 2015.